Guest Service Agent (Seasonal)
Multiple locations, see ad, MacTier, ON| Ontario
7699
51
09-10-2024
07-04-2025
Full Time
CAD $17.20
No Experience
Secondary (high) school graduation certificate
ClubLink Corporation ULC
5 vacancies
Company: ClubLink Corporation ULC
Business information: ClubLink is Canada’s largest owner and Operator of High-Quality Golf courses and Resort properties. Within our services we offer preferred tee times at your Home Club, family-friendly member events, Clubhouse dining offering upscale fine-dining, casual family-friendly dining or catering, and complimentary family benefits.
Business address: 15675 Dufferin St, King City, ON L7B 1K5
Work Location: The candidates will work at 2 of our Golf Resorts: Rocky Crest Golf Resort (20 Barnwood Drive, MacTier, ON P0C 1H0), and Sherwood Inn (1080 Sherwood Road, Port Carling, ON P0B 1J0).
Type of Employment: Full time – Seasonal / 6-month contract
Estimated Start Date: April 1, 2025
Job Description:
? Register arriving guests and assign rooms
? Process group arrivals and departures
? Take, cancel and change room reservations
? Provide information on hotel facilities and services
? Provide general information about points of interest in the area
? Process guests' departures, calculate charges and receive payments
? Balance cash and complete balance sheets, cash reports and related forms
? Maintain an inventory of vacancies, reservations and room assignments
? Follow emergency and safety procedures
? Clerical duties (i.e. faxing, filing, photocopying)
? Answer telephone and relay telephone calls and messages
? Perform light housekeeping and cleaning duties if needed
? Handle wake-up calls
? Assist clients/guests with special needs
? Provide customer service
Requirements:
• Education: Completion of high school is required
• Experience: Experience in a hospitality front desk setting is an asset
Working Conditions and Physical Capabilities: Fast-paced environment, Attention to detail, occasionally overtime is required, Work under pressure in some occasions
Personal suitability: Client focus, Team player, Effective interpersonal skills, Excellent oral communication, Flexibility, Dependability, Organized, Excellent written communication, Judgement, Reliability
Business Equipment and Computer Applications: Multi-line switchboard, Word processing software, Database software, Computerized bookkeeping system, Spreadsheet, Central reservation system (CRS), Internet.
Language: English is required
Salary: $17.20 hourly
Benefits: Shared accommodation provided at a cost (utilities included). Transportation costs covered if a worker needs to relocate. Transportation provided between work locations. Uniforms provided at a discounted rate.
Important Information: The position requires flexibility in the schedule. The employee will work a minimum of 30 hours per week, including day, evening, night and weekend hours based on business needs. Overnight shifts would be the main shift.
Apply by e-mail to: Chantal Boudreau – jobs@clublink.ca
**Please apply with the subject: Job Application – Guest Service Agent (Seasonal)
Apply by mail to: 15675 Dufferin St, King City, ON L7B 1K5