Order Desk Agent
345 Regent St, Sudbury, ON, ON| Ontario
7738
98
28-10-2024
26-04-2025
Full Time
CAD $18.67 - 19.50
1 year to less than 2 years
Secondary (high) school graduation certificate
Reliable Cleaning Services
Experience and specialization
Computer and technology knowledge
Internet
MS Excel
MS Outlook
MS Word
MS Office
Electronic mail
Type of experience
Call centre
Area of specialization
Communications
Additional information
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Work under pressure
Personal suitability
Punctuality
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability
Initiative
Quick learner
Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities
Tasks
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Supervision
1 to 2 people